Last updated: September 2025
Welcome — Saudia Online (“we”, “us”, “our”) operates the website www.saudia-online.com.
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and what choices you have. By using our website, you agree to the terms described here.
1. Who we are
Data controller: Saudia Online
Website: www.saudia-online.com
Contact: [email protected]
2. What information we collect
A. Personal information you provide
- Name, email address, or username (e.g., for registration or contact forms).
- Any details submitted in messages, forms, or feedback.
B. Automatically collected data
- IP address, browser type, device information, and operating system.
- Pages visited, time spent, clicks, and referral pages.
- Cookies and tracking technologies (see Section 5).
3. How we use your data
We use your data to:
- Operate and improve the website and its features.
- Respond to your inquiries or send updates (only if you opt in).
- Analyze usage trends to enhance performance and content.
- Detect, prevent, and respond to fraud or technical issues.
- Comply with legal obligations.
We do not sell your personal data to third parties.
4. Legal basis and Saudi context
We process data based on:
- Your consent (e.g., for newsletters).
- Performance of a service you request.
- Legitimate interests, such as improving security and usability.
We comply with applicable Saudi Arabian privacy and e-transaction laws where relevant.
5. Cookies & tracking
We use cookies to:
- Remember your language and region preferences.
- Measure site performance via analytics tools.
- Maintain secure sessions.
You can control cookies via your browser or the site’s cookie banner. Disabling cookies may limit certain functions.
6. Third-party services
We may share limited information with trusted providers (hosting, analytics, email). These services are contractually required to protect your data.
External links may appear on our site — we are not responsible for their privacy practices.
7. Data retention
We retain personal data only as long as needed for the purposes stated above.
When data is no longer required, it will be deleted or anonymized securely.
8. Data transfers and security
Your data may be stored or processed on servers outside your country.
We apply technical and organizational safeguards against unauthorized access or loss.
However, no system is completely secure — please protect your login details.
9. Your rights
You may have rights to:
- Access and review your data.
- Correct or update inaccuracies.
- Request deletion.
- Object to marketing or withdraw consent.
To exercise your rights, contact [email protected].
We may verify your identity before processing your request.
10. Children’s privacy
This website is intended for adults. We do not knowingly collect data from minors.
If you believe a child has shared data with us, please contact us to remove it.
11. Updates to this policy
We may update this Privacy Policy occasionally.
Updates will appear on this page with a new “Last updated” date.
Significant changes will be highlighted.
12. Contact us
For questions or concerns, contact:
[email protected]